TWDCT Platform Update - Maintenance Mode Tomorrow Before Re-launch!

By The Council on 2020-10-21 20:30:00

Today is a big day for the Topps The Walking Dead Card Trader team as we go into final prep for tomorrow's transition to our new platform!

Here is some info about tomorrow's update:
- Tomorrow (Thursday, October 22nd, 2020), at a time to be announced soon, the TWDCT app will enter into maintenance mode (see the FAQ link below for additional info). This is predicted to last for a few hours.
- During maintenance mode, you will not be able to access the app.
- Once maintenance mode is complete, the app will be accessible to users that update to the latest version (version 14.0.0). Please be sure to update to this new version so you can access the new TWD collecting experience.

When you first enter the new platform, you will have the opportunity to take a self-guided, virtual tour through the new app. We also have a variety of special sets to celebrate the launch! Details to come.

Our service team is standing by to address any issues that may arise. Submit a request via Settings > Support, you can also submit a request via from the FAQ link below, or by emailing them twdct@topps.com

We have received multiple messages regarding the new platform and appreciate your passion. We will be reviewing your feedback so please feel free to share your thoughts in the comments below.

Important Notes:
Required Update: In light of the changes coming to The Walking Dead Card Trader, users will no longer be able to access TWDCT if they are not on the latest version (14.0.0).

Signing-In: After updating to the latest version and after the app has exited the above Maintenance Mode, you may be required to sign in again. Please be sure to use the correct sign-in credentials for your desired account.

Login Issues: If you encounter any login issues please be sure to contact our Customer Support folks via Settings > Support.

Thank you for your continued support. We look forward to the next chapter!

- The TWDCT Team

FAQ: Maintanance Mode